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WebinarJam

WebinarJam

Overview

What is WebinarJam?

WebinarJam is designed to allow users to host online events with HD streaming, interactive features like polls and chat, integrations, analytics, and payment processing that are intended to help maximize online growth.

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Recent Reviews

TrustRadius Insights

WebinarJam has been widely utilized by various organizations to host informative webinars for lead generation and education. For instance, …
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Popular Features

View all 14 features
  • Q&A (8)
    4.7
    47%
  • Record meetings / events (8)
    3.2
    32%
  • Dashboards (8)
    2.5
    25%
  • Branding options (8)
    2.5
    25%
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Pricing

View all pricing

Starter

$39

Cloud
per month for 1 presenter and 100 attendees

Basic

$79

Cloud
per month for 2 presenters and 500 attendees

Professional

$229

Cloud
per month for 4 presenters and 2000 attendees

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://home.webinarjam.com/monthly…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $39 per month
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Features

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

4.8
Avg 7.6

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

9
Avg 8.1

Online Meetings / Events

Features related to hosting and attending meetings and events online.

6.1
Avg 8.3

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

7.3
Avg 8.3

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

10
Avg 8.5

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

2.4
Avg 8.0
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Product Details

What is WebinarJam?

WebinarJam is a webinar solution that simplifies the process of hosting live, interactive events for content creators, marketers, and educators. Its high-definition streaming service allows for clear, real-time communication with participants worldwide. WebinarJam boasts a straightforward interface that enables individuals of all technical levels to conduct webinars.


Interactive elements such as polls, surveys, and live chat are integral to WebinarJam, promoting active audience engagement and providing immediate feedback. The platform integrates with marketing tools to facilitate the entire webinar cycle, from attendee registration to post-event analysis, to ensure a smooth user experience and enhanced lead conversion.


WebinarJam also provides detailed analytics, offering hosts insights into audience behaviors and preferences to fine-tune their presentations. For those looking to monetize their webinars, the platform includes built-in payment processing.


Dedicated to user support and continuous improvement, WebinarJam delivers an environment for hosting a wide range of online events. With WebinarJam, hosts can create interactive webinars and ensure their message resonates with and captivates their audience.

WebinarJam Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

WebinarJam is designed to allow users to host online events with HD streaming, interactive features like polls and chat, integrations, analytics, and payment processing that are intended to help maximize online growth.

WebinarJam starts at $39.

EverWebinar, GoTo Webinar, and EasyWebinar are common alternatives for WebinarJam.

Reviewers rate Audience polling and Participant roles & permissions and Confidential attendee list highest, with a score of 10.

The most common users of WebinarJam are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(18)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

WebinarJam has been widely utilized by various organizations to host informative webinars for lead generation and education. For instance, Achieveit360, a training company, has been leveraging WebinarJam since 2015 to offer free monthly webinars for list growth and educational purposes. They appreciate the easy-to-use dashboard, which enables them to promote their programs effectively. Moreover, WebinarJam's integration with their CRM platform has proven essential in streamlining their webinar management process. The software's capability to handle a large number of registrations makes it particularly suitable for Achieveit360's needs.

In another use case, a startup in the agriculture and food industry selected WebinarJam to deploy live webcasts for digital marketers. The startup was drawn to the platform due to its cost-effectiveness and desired functionality. With WebinarJam, they were able to conduct interactive webinars that featured audience polling and hands-on product demos. This allowed them to effectively deliver their message to 50-100 attendees per webinar and gather valuable feedback on their product. Additionally, WebinarJam served as an effective tool for increasing product exposure and driving sales and lead generation efforts.

Overall, WebinarJam proves beneficial across different industries and organizational sizes. Its affordability, ease of use, scalability, and integration capabilities make it a valuable resource for hosting webinars for lead generation, education, program promotion, interactive sessions, product demos, and gathering feedback from audiences.

Integration with Infusionsoft: Several users have found it beneficial that the platform integrates seamlessly with Infusionsoft, allowing them to trigger pre and post emails and campaigns based on people's interactions with the webinar. This feature has helped them track attendance and other interactions during the webinar.

Handling a large number of attendees: Many reviewers appreciate that the platform can handle a large number of attendees, which is important for businesses with a high volume of participants. They mentioned that other platforms either couldn't handle that amount or charged too much for it.

Everwebinar extension/option: Users love the Everwebinar extension provided by the platform, as it allows them to continuously use past webinars to get new registrations and enables their audience to attend recorded webinars at any time.

Limited customization options: Some users have expressed a desire for more customization options, specifically the ability to edit areas that are currently restricted. They feel that the software's current customization capabilities are limited and would like more flexibility in tailoring their webinars to meet their specific needs.

Inconvenient settings reentry: Several reviewers have found it inconvenient to have to reenter settings for each webinar. They suggest that it would be helpful if the software provided the option to save settings for future use. This would streamline the setup process and make it more efficient for users.

Lack of customer support: Users have mentioned difficulties in accessing customer support when they need assistance. They recommend being proactive and self-sufficient when using the software, as they feel that customer support is not readily available. Some users have had negative experiences with customer service and believe that improvements should be made in this area.

Based on user reviews, there are three common recommendations for the software:

  1. Test the software first: Users recommend trying out the software to see if it meets your needs and testing integrations. This allows potential customers to assess whether the software is suitable for their specific requirements before committing.

  2. Consider other vendors for advanced features: Some users suggest exploring alternative vendors if you require more advanced features. They believe that while the software is suitable for entry-level use, it may not offer the same level of functionality as other providers in certain areas.

  3. Great for professional use: Many users find the software excellent for professional purposes, particularly in relation to health and safety applications. It provides a reliable platform and tools that meet the needs of professionals in this field.

Overall, users advise trying out the software first, considering other vendors for advanced features, and recognizing its suitability for professional applications such as health and safety.

Attribute Ratings

Reviews

(1-4 of 4)
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Score 1 out of 10
Vetted Review
Verified User
Using WebinarJam to schedule live and automated webinars for lead generation.
  • good price
  • US based company
  • terrible editing platform
  • bad customer service
  • company updates affect current webinar settings
The company is trying so hard to be the next great thing in the webinar hosting space. I applaud the effort but the cost of this is put on the user. The site is really wonky to use and they have a habit of pushing out updates without telling their users first. The last update completely reverted all of our customizations back to the default EverWebinar layout. I only found out about this after a lead kindly send an email to the firm letting us know that [our] registration confirmation page was showing lorem ipsum script. Embarrassing really.
Online Events Collaboration (2)
15%
1.5
Audience polling
N/A
N/A
Q&A
30%
3.0
Reporting & Analytics (2)
5%
0.5
Dashboards
10%
1.0
Data exportability
N/A
N/A
Performance & Compatibility of Online Events Software (2)
N/A
N/A
High quality audio
N/A
N/A
Mobile support
N/A
N/A
Online Events Security (2)
N/A
N/A
Participant roles & permissions
N/A
N/A
Confidential attendee list
N/A
N/A
Online Events Marketing (2)
10%
1.0
Branding options
10%
1.0
Integration to Marketing Automation
10%
1.0
Online Meetings / Events (4)
25%
2.5
Calendar integration
80%
8.0
Record meetings / events
10%
1.0
Slideshows
N/A
N/A
Event registration
10%
1.0
  • when the system works, it is very good
We don't run webinars that often so the price of WebinarJam was very attractive. Other than price, WebinarJam lacks numerous features that other platforms provide, and most importantly, their system reliability is decent at best.
The platform is really hard to use and they have a habit of pushing out updates without telling their users first. The last update completely reverted all of our customizations back to the default EverWebinar layout. I only found out about this after a lead kindly send an email to the firm letting us know that [our] registration confirmation page was showing lorem ipsum script. Customization is lacking as well
unresponsive support but at least they respond
Brian Burge | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have been using WebinarJam since 2015. We are a training company and decided to start offering free monthly webinars as a way to grow our list and teach people. There are other webinar apps out there but WebinarJam covers everything we need and integrates with our CRM platform which was a must. We also have thousands of registrations and WebinarJam can handle a large number of registrations. Finding an affordable platform that could handle a large number of registrations was difficult until we found WebinarJam. WebinarJam has helped us grow our business tremendously.
  • Integrates with Infusionsoft. This is great as we can have pre and post emails and campaigns triggered based on people's interactions with the webinar. It also helps us track attendance and things like that.
  • Holds a large number of attendees. This was a must for us. We have on average, 1,500 people on our live webinars. Other platforms couldn't handle that amount or they charged way to much for that amount of people.
  • We love their Everwebinar extension/option. This allows us to continuously use past webinars to get new registrations and allows our audience to attend the recorded webinars anytime.
  • The amount of option within the webinar is great. One that really stands out is the ability to post offers directly inside the webinar. When we use it, we have really great results.
  • Overall the customization options are nice but I would like to be able to edit some areas they don't allow us to edit so that everything matches.
  • We set most of our webinars up the same so it would be nice to be able to save our settings so that we don't have to reenter everything everytime we setup a webinar. Like presenters, email copy, colors, etc.
  • I used to have a lot of things I wanted them to add and update but they have done a pretty good job of adding new features and things so my list has gone down.
We have used WebinarJam for many reasons. Our main reason is to host large free webinars but we have also used it for smaller live training courses that people paid for, we have held private training classes for companies, and so on. I guess you could get creative and use it for a conference-style virtual event but wouldn't really recommend it for that. You could use it for internal training within an organization and things but I still feel it best suited for webinars and marketing purposes.
Online Events Collaboration (2)
100%
10.0
Audience polling
100%
10.0
Q&A
100%
10.0
Reporting & Analytics (2)
100%
10.0
Dashboards
100%
10.0
Data exportability
100%
10.0
Performance & Compatibility of Online Events Software (2)
100%
10.0
High quality audio
100%
10.0
Mobile support
100%
10.0
Online Events Security (2)
100%
10.0
Participant roles & permissions
100%
10.0
Confidential attendee list
100%
10.0
Online Events Marketing (2)
90%
9.0
Branding options
80%
8.0
Integration to Marketing Automation
100%
10.0
Online Meetings / Events (4)
100%
10.0
Calendar integration
100%
10.0
Record meetings / events
100%
10.0
Slideshows
100%
10.0
Event registration
100%
10.0
  • Our WebinarJam webinars are what helps grow our list the most.
  • Our sales have increased.
  • Our exposure as increased significantly.
  • Zoom
WebinarJam all around gives us more options, integrations, marketing abilities, and attendance abilities and the price is reasonable for everything we get. We use Zoom for some smaller training courses and when we need to do breakout-style training but other than that, WebinarJam is out goto. We selected WebinarJam for all the above reasons and to this date haven't had any reason to switch to anything else.
Hopin, WordPress, 1Password, Elementor, Keap (formerly Infusionsoft), Zoom, Adobe PhotoShop, Adobe Illustrator CC, Droplr, Final Cut Pro X, WooCommerce, Dropbox, Vimeo, Bitly, Grammarly, Slack, Adobe Acrobat DC, Microsoft Powerpoint
Overall, WebinarJam is easy to use and you really can't mess anything up. It's a step by step walkthrough with the setup which helps you cover everything. It's pretty clear where things are and what things do which makes it very user-friendly. They have tutorials and helpful information if you're unsure of anything and their support is pretty good as well.
The support overall is good. In the early days, it wasn't the best but they have definitely stepped it up lately. If you have questions about the platform, issues, setup, etc, and don't mind waiting 24 hours to get a response then it's good. They may have faster response times now but when they updated to 4.0 it took a while as they were getting hammered with emails cause there were issues. It seems like they have worked out some of the kinks so I imagine their support can respond much faster now. There is no phone number to call so there is no way to get immediate help or answers which can be frustrating when you have issues right before or during your webinar.
Andrea Samadi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
At Achieveit360 we use WebinarJam for informational webinars. When we are looking to promote a new program or service, we can quickly set up a webinar, with an easy to use dashboard, to promote our programs. We have used more expensive webinar platforms in the past, but as a small business, there is no need to pay high monthly fees for a webinar service. We are happy with the years of service with WebinarJam, will continue to use it, and notice that many others still use it also.
  • ADMIN/USER STRENGTHS: Easy to use the dashboard to start a webinar on demand, or schedule one in the future. Each step has a video tutorial made to set you up for success, understanding each set-up step along the way. If I want to practice a session live, I can set up a webinar instantly (called Right Now-takes 6 clicks and 30 seconds to set this up), and stream it through my YouTube Channel, or schedule a full campaign for a later date (takes about 10 minutes) and drive people to attend. I can set up one date, or multiple dates. It's very easy to follow the nine initial steps to (configuration, schedule, registration, notifications, integration, thank you, live, replay and finish) setting up your webinar. Once you have created a campaign, you can always clone them for future use.
  • ADMIN/USER STRENGTH: You can inject a pre-recorded video seamlessly. Let's say you did an incredible sales pitch on one of your webinars, you can inject this into future webinars to ensure a perfect presentation.
  • ADMIN/USER STRENGTH: Poll your customers BEFORE the webinar, on the registration page to find out what they are looking for, why they have signed up, to be sure the presenter covers each participant's needs.
  • ADMIN/USER STRENGTH: Autoresponder reminders can come from Webinar Jam (this is what I have always done to keep it simple) or integrate it with the top systems (AWeber, Active Campaign, Infusionsoft, IContact, MailChimp, ConvertKit, Drip, Kartra, Zapier).
  • ADMIN/USER STRENGTH: I can set up a replay for those who missed the event, or even a replica replay where I can go into the video, fix up my sales presentation, and add a new video for people to see. I can also see who watches the replay.
  • ADMIN/USER STRENGTH: In the analytics page I can see the numbers of people who visited the webinar registration page (to get an idea of how popular my topic was/change headings or topics if it's low, keep presenting if there's a high number), registrants, people in the room when I go live, and numbers for those who watched the replays. I can connect my autoresponder to communicate with people who missed the webinar/replay vs those who attended and even can see when people dropped off so I know if they were engaged for the entire webinar.
  • SUPPORT: It's there if you need it, but you do need to be proactive. Sometimes you need help immediately and that's just not going to work with WebinarJam. You must learn to practice, test and be prepared for a webinar (a few days before you plan to go live to iron out any technical issues) without relying on their support team 2 minutes before your webinar. Join their FB page, read common questions that come up, get involved helping others, and you will be successful. If you are not the pro-active type, I would recommend a different software.
  • CHANGES: There are times software changes, and the team communicates the changes, and what you must do, but again, like the other point, you must learn to be proactive to learn and understand them. Example: the transition from Google Hangouts to Youtube a few years ago (had to learn how to do this) and now we must keep up to date on how WebinarJam works or does not work (it says it is not currently integrating with FB Live). Logging into the system and reading the messages is all you need to do, but if you are not proactive at doing this, it's not the software for you.
  • MORE ONGOING COMMUNICATION AND SUPPORT TO USERS: This could be improved with more training videos and communication to users. That said, there is training there, it just depends on how much you need.
WebinarJam is a great tool if you are a small to mid-sized company and want to set up/schedule webinars and let the software do its job (capture your presentation and analytics). It looks professional, is used by many professionals/leaders, and is a fraction of the cost of other well-known brands. If cost doesn't matter to you, then you might as well go with a higher paying product. Also, WebinarJam audio is only accessed via the internet, there is not a conference call phone line system.
Online Events Collaboration (2)
90%
9.0
Audience polling
100%
10.0
Q&A
80%
8.0
Reporting & Analytics (2)
95%
9.5
Dashboards
100%
10.0
Data exportability
90%
9.0
Performance & Compatibility of Online Events Software (2)
75%
7.5
High quality audio
90%
9.0
Mobile support
60%
6.0
Online Events Security (2)
95%
9.5
Participant roles & permissions
90%
9.0
Confidential attendee list
100%
10.0
Online Events Marketing (2)
90%
9.0
Branding options
80%
8.0
Integration to Marketing Automation
100%
10.0
Online Meetings / Events (4)
100%
10.0
Calendar integration
100%
10.0
Record meetings / events
100%
10.0
Slideshows
100%
10.0
Event registration
100%
10.0
  • PRODUCT SALES: We have been using WebinarJam since 2014 (were early adopters before they launched) and have found the value in our cost to use it was earned back after our first year. We have not had sales through the product offer at the end, but have used the tool to build trust and awareness with our customers who went on to purchase our programs after other interactions and follow up sequences. WebinarJam was the first step in our sales cycle to build trust.
  • BRAND AWARENESS: When we launch a new program, we hold webinars that have helped with brand awareness, education, and support for our users/customers.
  • AFFORDABLE COMPLETION FOR OUR PRODUCT STACK: We invested in WebinarJam as this tool was an important part of our product stack. We have over the years switched our automated marketing tool/autoresponder, but we have never left WebinarJam. The investment was something I have never regretted (unlike other software programs that have cost me an arm and a leg).
WebinarJam beats all the other services I have used (Webex, GoToWebinar, Join.me) because I get a better looking system, for a better price. Join.me had some connectivity issues when presenting from the USA to Canada, and Webex/GotoMeeting always looked outdated to me. WebinarJam gives me a modern, professional and polished webinar for a fraction of the cost.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used WebinarJam at my software startup to conduct webinars of our product, where we educated our prospective customers on the benefits of our product through an interactive presentation. We were able to achieve this through WebinarJam as it allows for interactive polling with the audience. It helped us get our message across when we hosted 50 - 100 people on each webinar. In addition, we used it to provide ha ands-on demo of our product which was well received. We used WebinarJam to get quick feedback on our product as well. We only used WebinarJam for sales and lead generation purposes and utilized it to get our product more exposure for little setup.
  • Interactive polling. Really easy to get a poll started and get quick answers.
  • Quick feedback. You can set it up to get quick feedback on your presentation/webinar.
  • Easy setup. WebinarJam is really easy to setup and share with your audience.
  • Pricing. Pricing can get expensive as your business expands.
Great for giving online webinars to large audiences as there are a lot of interaction-specific features you can use to engage your audience.

WebinarJam is not so great if you are only trying to engage with a small audience, I would say less than 50 people. GoToMeeting or Skype would probably be a better, cheaper option.
Online Events Collaboration (2)
100%
10.0
Audience polling
100%
10.0
Q&A
100%
10.0
Reporting & Analytics (2)
75%
7.5
Dashboards
80%
8.0
Data exportability
70%
7.0
Performance & Compatibility of Online Events Software (2)
80%
8.0
High quality audio
80%
8.0
Mobile support
80%
8.0
Online Events Security (2)
80%
8.0
Participant roles & permissions
80%
8.0
Confidential attendee list
80%
8.0
Online Events Marketing (2)
70%
7.0
Branding options
80%
8.0
Integration to Marketing Automation
60%
6.0
Online Meetings / Events (4)
80%
8.0
Calendar integration
70%
7.0
Record meetings / events
90%
9.0
Slideshows
80%
8.0
Event registration
80%
8.0
  • WebinarJam has allowed us to present to multiple audiences at our prospective customers, rather than just a few individuals which made it difficult to get to the next sales step. By engaging a larger audience, we were able to drive more attention to our product and made follow up with the customer much easier.
WebinarJam is more specific and catered for webinars with the Q&A features and the polling. It also has better permissions than just host and viewer, which makes it easier to interact with the audience and who is presenting.
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